Coord, WIC Training

Job Description:

Coord, WIC Training

Description

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
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• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Under general direction, responsible for coordinating quality assurance process and for developing, coordinating, delivering and assessing training programs for the HHSD WIC Unit.

Job Description:

Purpose:

Under general direction, this position is responsible for developing, coordinating, delivering, and assessing training programs for Women, Infants, and Children (WIC) Local and State-wide staff.

Duties, Functions and Responsibilities:

• Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  
• Serves as liaison between the Training Team, Division Manager, and State WIC regarding Training Center operations and procedures.
  
• Develops, implements, and evaluates training plans for WIC program staff.
  
• Develops and implements evaluation tools.
  
• Develops and implements registration process for appropriate trainings in coordination with State WIC and Division Manager.
  
• Coordinates and executes training schedules, including facility reservations and details, such as food, supplies, etc.
  
• Documents and monitors completion of monthly and other required staff training.
  
• Collaborates with State WIC and Division Manager to gain knowledge of work situations requiring employee training to better understand changes in policies, procedures, regulations, and/or technologies.
  
• Writes, drafts, and reviews program policies, procedures, routine correspondence, etc. Assists in planning short- and long-range goals and projects.
  
• Coordinates University and volunteer requests for placements and assignments in WIC clinics, and completes required Human Resource paperwork and evaluations for students.
  
• Serves as preceptor for the State WIC Internship, coordinates rotation, and completes evaluation.
  
• Responds to research project requests informing and complying with the City, Department, and State WIC process; reviews project to determine feasibility; and communicates and coordinates with Division Manager.
  
• Oversees services and activities, including clinic staffing, supply and equipment needs, and report incidents and accidents, and addresses and resolves immediate customer complaints.
  
• Collects, reviews, and interprets data to ensure program metrics are met and improved upon, as needed.
  
• Provides regular clinic services to maintain current knowledge and skill level.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practice of nutrition.
  
• Knowledge of public health programs and client needs.
  
• Knowledge of training and learning principles.
  
• Knowledge of instructional systems design methods.
  
• Knowledge of applicable regulatory agency requirements.
  
• Knowledge of medical terminology.
  
• Knowledge of charting standards and/or records management.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in oral and written communications sufficient to clearly convey and receive information and ideas.
  
• Skill in delivering training and providing public presentations.
  
• Skill in handling and prioritizing multiple tasks.
  
• Skill in resolving problems or situations requiring the exercise of good judgment.
  
• Skill in establishing and maintaining good working relationships with other City departments, employees, and the public.
  
• Skill in maintaining records.
  
• Skill in preparing clear and concise written reports.
  
• Ability to train others.
  
• Ability to work with frequent interruptions.
  

Minimum Qualifications:

Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to Food and Nutrition, Dietetics, or Home Economics, which includes twelve (12) semester hours in food and nutrition, plus three (3) years relevant work experience.

Licenses and Certifications Required:

Registered Dietitian with the American Academy of Dietetics.

Preferred Qualifications:

• Experience Working with the WIC Program.
  
• Bilingual - English/Spanish
  
• Experience in training/educating large groups.
  
• Ability to work outside normal business hours.
  
• Ability to travel to locations throughout the state of Texas for job related purposes.
  

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Notes to Candidate:

The WIC Training Coordinator will under general direction, this position is responsible for developing, coordinating, delivering, and assessing training programs for Women, Infants, and Children (WIC) Local and State-wide staff.

Salary:

Min $30.70 - Mid $38.37

Location:

2400 Grove Campus, Austin, TX 78745

Hours:

Monday - Friday

Hours may vary, (weekends possible)

APH Information:

• This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
  
• Departmental Competencies related to the position can be found on Austin Public Health’s website .
  

Be a part of Austin Public Health, https://youtu.be/wJgNIc3ivkA .

Immunization Requirement:

• Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.
  

Regarding your application:

• Incomplete applications will not be considered.
  
• Qualifying education experience, knowledge, skills, and abilities must be clearly stated on your application. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the hiring department.
  
• Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.
  
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees in Good Standing who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
  

Additional Information:

• When public health responds to an emergency, you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than Austin Public Health.
  
• This position is eligible for the Public Service Loan Forgiveness (PSF) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.
  

If you are selected to interview:

• Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference
  
• This position will require a pre-employment Criminal Background Investigation (CBI).
  
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED, undergraduate, and/or graduate degrees, will be required.
  

Electronic Notification to Applications:

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment, and minimize delays and costs.
  
• Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner.
  
• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days
  
• When public health responds to an emergency, you may be assigned activities outside your job description. This may involve responding anytime, including nights and weekends, with possible deployment to locations other than the Austin Public Health.
  
• This position is eligible for the Public Service Loan Forgiveness (PSF) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
  

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Tobacco-free Workplace

The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-09-15