IT Application Analyst - Law

Job Description:

IT Application Analyst - Law

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

This position uses advanced skills and a broad knowledge of business functions and information technology (IT) to develop, implement, configure and support software systems.

Job Description:

IT Application Analyst

Purpose:

This position uses advanced skills and a broad knowledge of business functions and information technology (IT) to develop, implement, configure and support software systems.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops, implements, and configures technological solutions.
  
• Assists in administering, monitoring, and maintaining one or more IT systems.
  
• Provides support in response to issues to resolve specific technical problems or make changes to systems.
  
• Prepares and maintains documentation related to the development and maintenance of systems.
  
• Performs bug tracking and quality assurance tasks.
  
• Participates in disaster recovery planning and testing.
  
• Develops and/or delivers training.
  
• Creates and prepares reports.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of database design principles.
  
• Knowledge of IT policies, procedures, and security requirements.
  
• Knowledge of structured query languages.
  
• Knowledge of process models and data flow diagrams.
  
• Skill with computers and computer systems.
  
• Skill in documenting and maintaining application and process or configuration information.
  
• Skill in providing system/application administration.
  
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
  
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
  
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
  
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
  
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
  
• Ability to define, analyze, and find solutions for difficult or complex problems.
  
• Ability to view the big picture.
  
• Ability to quickly become familiar with emerging technologies.
  
• Ability to identify trends as well as isolated events.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
  
• Experience may substitute for education up to four (4) years.
  

Preferred qualifications

• Experience with Document and Case Management systems.
  
• Experience with the Gov QA and Granicus system.
  

Notes to Candidate:

This position requires a cover letter and résumé. Please upload your documents for consideration.

Salary: Commensurate

Come work for a governmental entity that cares about human rights and is on the forefront of current issues. You can help make a difference in the daily lives of people living in the Austin community.

The mission of the Law Department is to provide quality legal services to the City of Austin so that it can govern lawfully with the highest level of integrity and serve the community effectively. As the chief legal advisor for the City, the Law Department provides legal advice and representation to the Mayor, City Council, City Officers, City Manager, city departments, boards, and commissions of the City.

Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences.

Hybrid Work Environment:

The City of Austin Flexible Work Arrangement Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. Staff may be eligible to telework up to 60%/week. Work schedules are implemented to meet department requirements and are subject to change based on business needs.

In addition to helping the City operate at its highest potential, working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities, and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
  
• A resume is required, but will not substitute for a complete employment application.
  
• Please do not use the phrase “see resume” or refer to other documents to complete your application.
  
• Do not leave the “Duties and Responsibilities” sections blank.
  
• These will be considered incomplete applications. Incomplete applications will not be considered.
  
• Please include contact information from previous employers.
  

If you are selected for hire:

• Verification of your education (which may include high school graduation or GED, undergraduate, and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
  
• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
  

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-09