Sr Patient Services Specialist- Call Center

Job Description:

Sr Patient Services Specialist- Call Center

Description

Sr Patient Services Specialist- Call Center
42176BR
42176BR

Position Description
This position is responsible for ensuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.

Major/Essential Functions

• Greet patients joyfully upon their arrival.
• Pre-working patient appointments in Phressia software for your designated providers.
• Schedule appointments, hospital discharge, ER discharge, and return appointments.
• Notify patients of appointments by phone or letter.
• Insert templates in IDX for add-on appointments.
• Attends Power Hour.
• Sort mail, print "No Show" letters, print schedules and labels for next clinic day.
• Register patients.

Required Qualifications
High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=897530

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.








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