Technology Systems Specialist III

Job Description:

Technology Systems Specialist III

Description

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.

The County Executive's Office is responsible for preparing the county budget, providing the Board of Supervisors with the information they need for making decisions, representing the County in intergovernmental relationships and policy considerations, and coordinating the work of all County departments . Our staff also helps coordinate public communications, planning for County facilities, risk management, and leads racial equity and other strategic initiatives.

The Clerk of the Board Division is responsible for many functions and comprises three core functions: Board of Supervisors meetings and records management, Property Assessment Tax appeals, and Board and Commission recruitments.

ABOUT THE POSITION

The Technology Systems Specialist III (TSSIII) is a new position in the Office of the County Executive and will oversee efforts related to the modernization of a variety of existing systems and platforms unique to the Clerk of the Board. As the Department’s technical expert, they will evaluate current technology, help to identify areas for advancement and lead the implementation of new business solutions and technologies such as digitizing records and the introduction of a new Agenda Management System. This position works in close partnership with the County’s Information services and Technology Department to ensure the Clerk of the Board’s technology needs are communicated clearly, prioritized effectively, and implemented with an understanding of governance workflows and public transparency obligations.

This is a threshold moment for the County of Marin. We are building new structures that will allow the Clerk’s Office to oversee more, serve more departments, and support more Boards and Commissions with precision and consistency. This role will be at the heart of that transformation; translating needs into action, removing barriers, and empowering our team to focus on high-impact governance work.

This is a leadership-aligned systems position for someone who sees how technology fuels good government and is ready to help us lead Marin County into its next era of civic service.

Key Responsibilities:

• Continuous evaluation of emerging A/V, streaming, and civic tech platforms to identify opportunities for innovation that enhance transparency, accesibility, and publid trust.
  
• Expectation to lead cultural adoption of new tools - providing coaching for elected officials and staff who may have different comfort levels with technology
  
• Lead technical coordination, manage critical workflows, and serve as a strategic systems advisor within the division.
  
• Serve as the primary point of contact for all technology-related projects, support requests, and strategic system improvements within the Clerk of the Board’s Office.
  
• Translate operational needs into actionable service tickets and project plans in coordination with IST.
  
• Provide technical guidance and oversight for meeting support systems, including agenda management platforms (e.g., Granicus), streaming/video technologies, and digital accessibility compliance.
  
• Support live and virtual meetings with a variety of audiovisual equipment which may include trimming, archiving, and posting meeting videos, managing Zoom platforms for English and Spanish participation, including interpretation services, and managing relationships with vendors for transcription, streaming, and cable TV services.
  
• Serve as the frontline technical ambassador during public meetings, ensuring seamless experiences for board members, constituents, and external partners through proactive communication and responsive support.
  
• Manage workflow mapping and implementation for digital processes related to public meetings, Board packets, advisory boards, and appointments.
  
• Support the deployment and optimization of digital records systems, including indexing, archival, and retrieval solutions.
  
• Participate in project planning and system upgrades, representing the Clerk’s Office to ensure continuity of governance operations and transparency obligations.
  
• Collaborate with Clerk staff to enhance technical fluency and ensure smooth use of internal systems through training and documentation of processes.
  
• Track and communicate the progress of projects, open tickets, and system-related timelines.
  

Special Requirements: This position may be required to work occasional weekends, evenings, and holidays for special events as needed.

ABOUT YOU

Our Ideal Candidate: The Clerk of the Board’s Office is seeking a forward-thinking Technical Systems Specialist III to serve as the operational backbone behind the team’s efficiency and impact. As we modernize and centralize meeting logistics and governance support across the County, this individual will be pivotal in ensuring systems, workflows, and digital tools work in service of transparency, accessibility, and institutional excellence.

The ideal candidate is a highly skilled, systems-minded professional who can serve as a lead technical liaison responsible for coordinating and supporting the operational technology and digital infrastructure that underpins the Board of Supervisors, advisory bodies, and public governance access.

You are a systems-minded professional who thrives at the intersection of strategy and execution. You understand how behind-the-scenes infrastructure directly shapes the public’s experience of government. You see process as an opportunity for empowerment.

You believe in making others more effective. You enjoy anticipating issues before they arise and designing smart workflows that streamline communication and action. You’re energized by the chance to build something lasting, not just solve short-term issues. You’re ready to help a trusted team expand its reach and lead a shift in how Marin County supports public meetings, community appointments, and transparent governance.

Additionally, you:

• Seek out ways to stay current and apply the latest methods and tool sets.
  
• Have experience independently managing a variety of technology related projects, and knowledge of project management best practices and tools.
  
• Are adept at teaching users with varying technical skills and excel at translating complex concepts into clear, accessible instructions and passionate about creating useful documentation.
  
• Have experience supporting live and virtual meetings with a variety of audiovisual equipment.
  
• Are a strategic thinker who enjoys bridging technical systems with public policy operations.
  
• Are detail-oriented, proactive, and responsive to dynamic team needs.
  
• Are capable of navigating both the “big picture” and granular execution of systems support.
  
• You hold accountability for timelines and ensure forward progress on key deliverables.
  
• Are a collaborator who respects public service, governance transparency, and high-performing teams.
  
• Possess experience in technical systems coordination, preferably within a government, legal, or public-facing organization.
  
• Understand workflow management, project tracking tools, and interdepartmental coordination practices.
  
• Have familiarity with or ability to learn key tools used in Board operations, such as Granicus, SharePoint, video streaming platforms, and agenda/packet automation software.
  
• Are a strong communicator, with the ability to translate technical jargon for non-technical audiences.
  

MINIMUM QUALIFICATIONS:

Any combination of education and experience that would provide the knowledge and skills listed. Typically, the equivalent of completion of two years of college level or technical training in computer science or a closely related field and three years performing network and/or personal computer user support.

Experience in PC repair, network administration, application and software troubleshooting, computer operations, or a substantially similar field may be substituted for the college requirement on a year for year basis.

IMPORTANT INFORMATION

For any questions concerning this position announcement, please contact Alisa Samuel at Alisa.Samuel@marincounty.gov .

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 9/22/2025 11:59 PM Pacific

Salary:

$109,531.50 - $131,176.50 Annually