Instructional Designer in Academic Technology - (Information Technology Consultant - Career ) - Academic Technology

Job Description:

Instructional Designer in Academic Technology - (Information Technology Consultant - Career ) - Academic Technology

Description

*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Instructional Designer

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Academic Technology

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday through Friday, 9:00 AM-6:00 PM

Anticipated Hiring Range

$6,750.00 - $7,083.00 Per Month ($81,000.00 - $85,000.00 Annually)

Salary is commensurate with experience.

Position Summary

Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer broadly supports faculty on the effective uses of academic technologies in teaching, learning, and scholarship and coordinates a range of training and initiatives supporting student success and academic excellence. The position works with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within an instructional design team and with colleagues across the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design engagements, individual and group consultations, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, support for accessible instructional materials, and assessment support, and/or campus communications and outreach.

Position Information

Consultation and Support:

• Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success.
• Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process.
• Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system.
• Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning.

Program and Initiative Support:

• Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match.
• Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology.
• Provide an instructional design perspective to academic technology projects that support teaching and learning environments.
• Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component.

Training, Events, and Community:

• Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs.
• Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources.
• Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics.
• Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations.
• Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles.
• Other duties as assigned:

Minimum Qualifications

• To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
  
  • The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills
• Preferred Qualifications
• Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent;
• Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming.
  • Experience developing and/or conducting formal training programs.
  • Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning.
  • Experience developing and conducting formal faculty and student training sessions.
  • Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming.
  • Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions.
  • Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs.
  • Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design.
  • Knowledge of instructional design theories and methodologies and ability to apply them.
  • Ability to perform research design using statistical methodology and application resources.
  • Strong organizational and writing skills.
  • Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements.

Environmental/Physical/Special

• Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements.
• • Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations.
  • Requires mobility to install, remove or relocate equipment under desks or in tight spaces.
  • Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays.
  • Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis.
  • Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done.
  
  

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

*SFSU INTERNAL APPLICANTS ONLY*

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: Sep 09 2025 Pacific Daylight Time
Applications close: