Lead Specialist - YLBHW Clinic
Texas Tech University Health Sciences Center Lubbock, TX
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Location: Lubbock, TX
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Categories: Public Health
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Job Type: Full Time
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Posted: Sep 10, 2025
Job Description:
Lead Specialist - YLBHW Clinic
Description
Lead Specialist - YLBHW Clinic42249BR
42249BR
Position DescriptionPerforms advanced, specialized work to assist in the organization and implementation of various projects and programs. Work is performed under minimal supervision within established policies with latitude for independent judgment. Works on special projects as assigned. May substitute for supervisor during his/her absence.
Major/Essential Functions- Greets all patients as they arrive to the clinic and certifies that all patient information is updated and correct.
- Acquires and scans appropriate paperwork at check-in, including: consent to treat, confidential communication form, financial agreements, insurance information, identification and any other relevant paperwork.
- Follows appropriate procedures for checking patients out of the clinic by scheduling follow-up appointments appropriately, following system check out and assisting patients with any other needs.
- Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the caller appropriately.
- Handles payment transactions and completes necessary batch closing and deposit documentation every day.
- Coordinates referral appointments from other clinics, agencies, and private physicians.
- Processes patient no-show forms.
- Maintains knowledge of all visit types, therapist names and scheduling guidelines in order to schedule appropriately.
- Maintains a tidy waiting room and ensures all patients are informed about clinic delays.
- Proactively assists other staff and providers as needed.
Required QualificationsHigh school plus six years experience in related field. Additional education may substitute for experience on a year for year basis.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=897909All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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