Social Media Community Strategist

Job Description:

Social Media Community Strategist

Description

The Role:
The Las Vegas Convention and Visitors Authority (LVCVA) is looking for a passionate and creative Social Media Community Strategist to showcase the energy and excitement of Las Vegas across multiple platforms. In this role, you’ll be the voice of the destination—engaging with fans, answering questions, and celebrating user content through authentic, dynamic interactions. With a deep knowledge of both iconic attractions and hidden local gems, you’ll connect with audiences in a way that inspires, informs, and brings the spirit of Las Vegas to life.

What You’ll Accomplish:
Keep in mind that this list is not all-inclusive.

• Engage with fans and followers in real time across Instagram, TikTok, X, Meta, YouTube, and other social platforms.
• Respond to comments, DMs, tags, and mentions with authenticity, aligning with the brand’s voice and personality.
• Monitor channels and online conversations using social listening tools to identify trends, sentiment, and engagement opportunities.
• Develop and execute engagement strategies that grow audiences, highlight destination expertise, and strengthen brand loyalty.
• Write clever, on-brand copy for replies, proactive interactions, and cultural moments.
• Identify and flag high-quality fan content for potential use on LVCVA channels.
• Track and report on community engagement metrics, fan insights, and conversation trends.

What We’re Looking For:

• Minimum of two (2) years of experience in community management or concierge services.
• High school diploma or GED required; bachelor’s degree or equivalent relevant experience preferred.
• In-depth knowledge of Las Vegas, from iconic attractions to hidden local gems.
• Strong experience with major social platforms (Meta, X, TikTok, YouTube, etc.).
• Exceptional written communication skills and a strong sense of brand voice.
• Team player with strong collaboration skills.
• Genuine passion for Las Vegas culture and experiences.

The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com

PROFESSIONAL-CLASS BENEFITS

Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent.

NEVADA PERS RETIREMENT PROGRAM

• 100% EMPLOYER PAID
• https://www.nvpers.org

NO SOCIAL SECURITY TAXES WITHHELD

INSURANCE - 100% Employer Paid

• Medical/Dental/Vision/Rx Insurance (employees and dependents)
• Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000
• Long-Term Disability (LTD) Insurance

VOLUNTARY INSURANCE - Employee Paid

• Life Insurance
• Supplemental Insurance
• Long-Term Care Insurance
• Flexible Savings Accounts (FSA & Dependent Care FSA)
• Pet Insurance

PAID HOLIDAYS

• 13per year, includes birthday

PERSONAL TIME OFF (PTO)

ANNUAL MERIT INCREASE - July

• Ambassadors are eligible for an increase to base pay based on achievement of performance measures.

ANNUAL PERFORMANCE INCENTIVE

• Ambassadors are eligible for a performance bonus based upon achievement of goals and successes.

DEFERRED COMPENSATION (IRS Section 457)

OTHER

• Employee Assistance Program

NOTE: Benefits subject to change based on the discretion of management

Salary:

$58,600.00 - $80,500.00 Annually