Human Resources Advisor Senior

Job Description:

Human Resources Advisor Senior

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

About Us!

Austin Transportation and Public Works (ATPW) is a highly reliable organization that builds and maintains infrastructure for our community. Our vision is for Austin to be the model for safe, reliable, and sustainable transportation. We value safety, unity, reliability, accountability, integrity, community, and employee fulfillment.

Job Description:

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
  
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
  
• Advises and influences management in making sound HR-related decisions.
  
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
  
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
  
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
  
• Provides training to managers and supervisors on HR topics and procedures.
  
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
  
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge and practices of HR program administration and management.
  
• Knowledge of practices and methods of coaching and leading the work of others.
  
• Knowledge of principles and applications of critical thinking and analysis.
  
• Knowledge of customer service principles.
  
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
  
• Ability to handle hostility, conflict, and uncertain situations.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to develop and maintain knowledge in assigned specialized HR areas.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
  
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.
  

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Experience conducting workplace investigations in accordance with Human Resources Department (HRD) investigation guidelines.
  
• Experience with recommending and coordinating oral and written disciplinary and performance actions to ensure compliance with City of Austin Personnel Policy, Municipal Civil Service Rules, state and federal laws.
  
• Experience with managing multiple high-priority tasks with competing deadlines.
  
• Advanced computer skills, proficient in Microsoft Office, collaboration platforms (e.g., MS Teams), and emerging HR technologies
  

Notes to Candidate:

The Human Resources Advisor Senior will join Austin Transportation and Public Works (ATPW) supporting 1000+ employees. Take on an exciting opportunity to partner with leadership in making recommendations on workplace concerns and drive resolution for the City of Austin! The Senior Advisor will primarily focus on administrative investigations and employee relations matters, including developing and executing programs that mitigate risk in the work environment and increase overall employee engagement. This individual will serve as a trusted and subject matter HR business partner in strategically assessing data, behaviors, and relationships. TPW seeks a candidate with the ability to manage a busy and substantial caseload. The role involves conducting thorough workplace investigations and drafting and coordinating written and oral disciplinary and performance actions. You will ensure full compliance with the City of Austin's Municipal Civil Service Rules and Policies, department policies, and all applicable state and federal laws. To succeed, you must be able to prioritize a substantial workload effectively.

If the position you are applying for has the ability/opportunity to telework, we offer hybrid schedule of minimum 40% in office.

Essential Employee:

This position is considered an “Essential” role and is essential to the operations of the City based on the preparation, response, and recovery phase of extraordinary situations or emergency conditions. As an employee that has been designated as “Essential” the expectation will be to work at a designated work site during declared extraordinary situations or emergency conditions to serve the community. Essential Employees during emergencies play a role in ensuring the public health, safety, and welfare of our community and ensuring City operations continue.

Pay Rate: $67,038.40 - $83,803.20.

Hours: Monday - Friday 8:00am to 5:00pm.

Hours may vary depending on departmental needs and initiatives.

Work Location: 5202 E. Ben White Blvd., Suite 450, Austin, TX, 78741

Watch for the video linked below to learn more about Austin Transportation and Public Works and its role in the region's mobility landscape. Inside TPW: Click here to watch the video.

Working for the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities, and more. For more information on City of Austin Benefits click here!

A Cover Letter and Resume are required for this position. Please be sure to upload these documents for consideration.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Applicant: READ THIS STATEMENT Regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary.

Close Job Posting:

Department may close the job posting at any time after 7 days.

90-Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes: Office location is subject to change based on department needs and programs.

PLEASE NOTE: Austin Transportation and Public Works positions are not at 100% remote operation.

Video Conferencing Software Technology:

Austin Transportation and Public Works uses the communication platform, Microsoft Teams, to conduct virtual interviews.

A Cover Letter and Resume are required for this position. Please be sure to upload these documents for consideration.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-09-22