Permit Technician Aide

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Permit Technician Aide

Houston Airport System Houston, Texas, United States

Job Description:

Permit Technician Aide

Description

POSITION OVERVIEW

Accepting Applications from: All Persons Interested

Service Line/Section: Houston Permitting Center/Building Code Enforcement/Permit
Reporting Location : 1002 Washington Avenue
Workdays & Hours : Monday - Friday, 8:00 am - 5:00 pm
*Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Houston Permitting Center (HPC) is looking for a Permit Technician Aide to join our team in an office based role supporting our customers. This individual is an important team member that guides customers through their permitting challenges and solves problems each day. As a Permit Technician Aide, you serve as the face of the HPC and as a link between other City staff in plan review, engineering, inspections, and IT. At the Houston Permitting Center, our work moves fast, and our goal is to deliver exceptional service to our customers in person, online, and over the phone. A day in the life of a Permit Technician Aide is highly variable based on customer needs and volume. Some days you will be on the frontline, serving customers in person, and other days you will be in the back office serving customers via email, phone, and live chat.

In this position, you will be responsible for:


Your effectiveness in this position will depend on your ability to:

We’re committed to your success, but we expect our team members to be equally invested. We’re looking for someone who’s not afraid of a challenge and eager to grow with us.

Who are we

When you join the Houston Permitting Center, you’ll be part of a dedicated team that provide services for safe community development through the permitting, plan review, and inspection of public and private construction. Our team members issue over 400,000 permits, review 77,000 projects, and conduct 800,000 inspections

every year.

The Houston Permitting Center is committed to our department’s Five to Thrive values as principles that guide our work with customers and team members - Respect, Ownership, Communication, Integrity, and Teamwork.

We intend to “roc” it every day!

WORKING CONDITIONS

The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials up to 10 pounds. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. The individual has discretion about walking, standing, etc.

This is a Houston Public Works Emergency Management position at the Tier III Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS Six months of customer service or general clerical/administrative experience are required.

LICENSE REQUIREMENTS
None

PREFERENCES

The ideal candidate should have some of the following skills or experience: **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment evaluation.

SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 13

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting:
http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6120.

If you need special services or accommodations, call 832-393-6120 . (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.

EOE Equal Opportunity Employer
 The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 11/2/2025 11:59 PM Central

Salary:

$20.40 - $21.54 Hourly
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