Information Technology Public Safety Specialist

Job Description:

Information Technology Public Safety Specialist

Description

Description

The City of Forney Police Department is searching for a person who will serve as the primary administrator for management systems, while supporting all other public safety applications.

Due to Criminal Justice Information Security (CJIS) requirements, the candidate must never have been convicted, put on court-ordered community supervision, or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order. Class A misdemeanor conviction, deferred adjudication, or felony conviction are permanent disqualifiers.

Examples of Duties

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Install and maintain current software suite (Tyler New World), operating systems, and application software, where applicable.
• Provide vendors with the requested information gathered from end-users or other IT resources.
• Monitor and document changes as instructed or recommended by the vendor. Identify and correct issues with applications, systems, and network devices/resources.
• Research, test, analyze, and repair connectivity and software issues.
• Troubleshoot and isolate hardware/software issues.
• Plan, implement, and maintain network data storage/retrieval system.
• Onboard and offboard users and user access from applications as they come and go.
• End-user training and support.
• Respond to IT issues (24/7) that prohibit the effective operations of public safety.

SUPERVISION EXERCISED: No direct supervision exercised.

Minimum Qualifications

• Valid driver's license
• Associate's Degree in Management Information Systems, Computer Science, or a related field.
• Three (3) years of experience in information technology, networking, or a related field.

PREFERRED QUALIFICATIONS

• Valid driver's license
• Bachelor's Degree in Computer Science, or a related field.
• 2-4 years of experience in analyzing computer applications and maintaining complex applications with an emphasis on configuration, modification, implementation, and support for applications.
• Experience with public safety video systems and system administration, and maintaining a data-driven application, such as Tyler Technology or a similar system.
• Full grasp of NIBRs to include reporting needs and application configuration.
• Microsoft Certified Professional (MCP) or Microsoft Certified Desktop Support Technician (MSDST).
• A+, Security+, and Network + certifications.

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Work is typically performed in an office setting
• Ability to work at a computer for long periods of time
• May be exposed to fumes and/or noxious odors, dust, dirt, grease, machinery, and contagious or infectious diseases.
• Requires mobility around public safety facilities and the ability to get to other locations as needed.

***PLEASE NOTE: Complete the Work History section in full, including all relevant past employment.
Resumes may be attached to the application however will NOT be accepted in lieu of the official application form ***

EMPLOYEE BENEFITS Medical Insurance
The city is self-insured and offers a choice of four medical plans through United Healthcare:

• $6,000 Deductible HSA Plan (up to a $3,000 HRA reimbursement + HSA City Contributions)
• $2,500 Deductible EPO Plan

Employee health coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates.
Dental Insurance
The city offers a dental plan through United Healthcare Dental:

• UHC DPPO

Coverage is available to all full-time employees at group rates.
Life Insurance
Basic group life insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year.

Voluntary products are also available to full-time employees and include supplemental life insurance, accidental death and dismemberment insurance, cancer insurance, and critical care.
Other City Paid Plans

• Teladoc -All full-time employees have access to TELADOC
• Short Term Disability - Provided to all full-time employees at no cost through NY Life.
• Long Term Disability - Provided to all full-time employees at no cost through NY Life.

Texas Municipal Retirement System (TMRS)
All employees appointed to positions designated to work 1,000 hours or more per year must participate in the Texas Municipal Retirement System. TMRS is a qualified tax deferred retirement plan under Section 401 of the IRS. Seven percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the city provides 2-to-1 matching contributions.
Additional Group Benefits
Other benefits are:

• Deferred Compensation plan
• Direct deposit
• Paid holidays
• Paid vacation
• Personal leave
• Sick leave
• Social Security
• Health Savings Account
• Employee Assistance Program

Salary:

$62,219.66 - $75,417.77 Annually