Safety & Claims Technician

Job Description:

Safety & Claims Technician

Description

Eastern Municipal Water District is seeking a highly motivated individual to fill one vacancy in our Safety, Risk & Emergency Management Department for the position of Safety & Claims Technician . If you meet the qualifications outlined below, and you are interested in joining a dynamic business environment working with a stellar team of professionals, we encourage you to apply for this excellent opportunity.

CLOSING DATE & TIME: January 6, 2026 after 4:00PM Pacific Time

SALARY:

Range 215: $44.47 - $55.39 Hourly; $7,708.13 - $9,600.93 Monthly*

*Effective December 28, 2025

The ideal candidate will have the following knowledge, skills, and abilities:

1. Claims and Risk - knowledge and experience handling workers' compensation claims, tort liability claims, and the insurance industry are critical elements of this position.
2. Safety - experience writing safety policies and procedures, interpreting safety regulations, application of best and leading safety practices, and meeting the requirements to train, coach, and develop. The selected candidate will need to be proficient in Microsoft office suite including Word, Excel, and PowerPoint.

GENERAL PURPOSE

Under general supervision, coordinates the District's Worker's Compensation and injury management processes, including light duty and return to work evaluations; supports the administration of the District's safety and general liability claims programs; interprets District policy and administrative regulations; coordinates all safety, risk, and emergency management training; and performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

This fully qualified journey-level classification performs the full range of technical and administrative assignments in support of programs within the Safety, Risk, and Emergency Management Department by working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

SUPERVISION RECEIVED AND EXCERCISED

Receives general supervision from assigned management and supervisory personnel. Exercises no direct supervision over staff.

PLEASE NOTE: In-person, pre-employment interview and/or testing is part of the selection process for this position.

BENEFITS: For an overview of EMWD's excellent benefits package please click on the following link: EMWD Benefits Summary

To learn more about working at EMWD, view our Join EMWD video by clicking here .

EMWD's mission is to deliver value to our diverse customers and the communities we serve by providing safe, reliable, economical and environmentally sustainable services.

EMWD is a leader in sustainability efforts that provide long-term benefits to the environment and establishes EMWD as an industry front-runner in adapting to climate change. We have invested in solar energy programs that provide significant environmental benefits, are modernizing our fleet vehicles to be further reliant on clean energy and have a long-term strategic priority to further reduce our carbon footprint while reducing financial impacts to customers.

Required Skills

Knowledge of:

• Policies, procedures, practices, and methods related to workers' compensation and liability claim processing and administration.
• Principles, practices, operations, services, and activities of safety, occupational health, and emergency response programs.
• Federal, state, and local laws, codes, and regulations in assigned areas of responsibility.
• Methods and techniques of preparing training materials and conducting training sessions.
• Methods and techniques of conducting ergonomic evaluations.
• District personnel rules, policies, and labor contract provisions.
• Record keeping principles and procedures.
• District and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Review and administer workers' compensation and insurance claim documents for completeness and accuracy.
• Conduct safety trainings and orientation sessions.
• Serve as liaison between workers compensation administrators, medical professionals, and District staff.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Maintain confidentiality of sensitive personal information of employees, former employees, and other matters affecting District employee relations.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Understand, follow, and apply written and oral instructions.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Required Experience

Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications as outlined below:

Experience:

• Three (3) years of progressively responsible experience in worker's compensation, safety, emergency response, and claims administration.

Education:

• Equivalent to completion of the twelfth (12 th ) grade, supplemented by college level coursework in workers compensation, risk management, occupational safety and health, or related field. A bachelor's degree is desirable.

Licenses/Certifications:

• First Aid.
• CPR.
• Occupational Health and Safety Technologist Certificate.
• Certification in workers compensation administration from a recognized industry provider such as the Insurance Educational Association is desirable.

Salary:

$92,497.60 - $115,211.20