Water Service Technician II

Job Description:

Water Service Technician II

Description

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Service Line/Section: Utility Billing/Meter Services
Reporting Location: 2700 Dalton
Workdays & Hours: Mon - Fri, 6:30 am - 3:30 pm*
* Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Leads crews in the inspection, replacement and repair of meters and related equipment to ensure accurate meter readings and quality water service. Installs, repairs, and maintains 3-inch and larger meters.

The Water Service Technician II duties will include but are not limited to:

• Inspects status of accounts, conditions of water meters and parts for installations; performs repairs, i.e. gaskets, spuds, curb stops, etc. replacements, removals, light pipe fitting, installations, and rebuilds meters.
  
• Investigates and reviews customer complaints. Performs field investigations for water service bill inquiries.
  
• Acts as a lead in training Water Service Technicians I in operational methods, policies, procedures ,and the use of equipment.
  
• Serves as crew leader of Water Service Technicians in the field. Assists in organizing and assigning daily work assignments.
  
• Ensures technicians perform vehicle inspections and maintain adequate inventory levels on vehicles
  
• .Automates, calibrates, and installs 3-inch and larger meters. Repairs leaks and valves on 3 inch and larger meters.
  
• Trouble shoots all automated systems and components for 3-inch and larger meters.
  
• Reads and investigates issues of effluent meters, sub meters, and remediation meters.
  
• Assists in maintaining productivity reports and trackers.
  
• May perform duties of Water Service Technicians I and other duties as assigned.
  
• May perform other departmental duties as assigned.
  

Additional responsibilities for Level II:

• Locates and excavates meters in a timely matter. Operates backhoes and A/C compressors.
  
• Performs accuracy tests and calibrates 3-inch and larger meters.
  
• Performs turn-off and turn-on of 3-inch and larger meters.
  
• Assists supervisors with field and administrative activities, such as field oversight and review of daily reports, graphs, and charts.
  

WORKING CONDITIONS
The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very
long periods of walking on rough surfaces on a routine basis. There are routine exposures to significant levels of heat, cold, moisture
and air pollution. The position may involve periodic exposure to chemical substances and physical trauma of a minor nature such as
cuts, bruises and minor burns.

This is a Houston Public Works Emergency Management position at the Tier 1 Level

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a high school diploma or GED certificate.

EXPERIENCE REQUIREMENTS
Three years of experience installing, repairing, reprogramming, and maintaining water meters are required.

LICENSE REQUIREMENTS
Must have a valid Texas driver's license and compliance with the City of Houston's policy on driving.

PREFERENCES

Preference will be given to candidates with training and experience in corrective and preventive maintenance programs related to water
piping, valves, welding, and/or mechanical, ultrasonic and electromagnetic devices used by utilities to measure water consumption.
Also, preference also will be given for proficiency in basic computer applications, such as Microsoft Office and Google Maps.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for
competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates
for the position, and all other factors in accordance with Executive Order 1-6. **

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.

SAFETY IMPACT POSITION: Yes
This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE 15

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-6032.

If you need special services or accommodations 832-395-6032 (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 1/4/2026 11:59 PM Central

Salary:

$22.30 - $22.93 Hourly