FAMILY SERVICES ASSISTANT

Job Description:

FAMILY SERVICES ASSISTANT

Description

ABOUT THE POSITION

Clark County Social Services Department is seeking qualified candidates to apply for Family Service Assistant. This position will provide support to the STAR programs and assisting case management with day-to-day duties. The candidate should be familiar with clients who face unique challenges and have been diagnosed medical conditions, mental health disorders, substance use disorders, or co-occurring disorders. In addition, the candidate should have great communication skills and the ability to adapt to the needs of the programs. The candidate should possess strong organizational skills as well as the ability to problem solve and work independently.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to graduation from high school and one year full-time experience working with and caring for youth, families, adults and/or seniors in a human service program setting. Thirty (30) semester units of college level course work in child development, nursing or behavioral science may be substituted for 6 months of the required experience.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions: Work in a variety of homes and living situations. Some positions may require possession of a personal vehicle, which may be used for work purposes.

Licensing and Certification: Must possess a valid Nevada Class C Driver's License at time of appointment.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug test.

EXAMPLES OF DUTIES

General Family Services Tasks Performed in All Positions

• Drives a County or personal motor vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings;
• Participates on various multi-disciplinary teams regarding clients.
• Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team.
• Works in a typical human services, detention, or public safety setting.
• Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors.
• Communicates in person or over the telephone.
• Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained.
• Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public.
• Uses critical thinking skills to evaluate complex problems and alternatives.
• Employs sound judgment consistent with various social work principles and practices when appropriate.
• Works with the justice system and testifies in court.

In the Department of Family Services (DFS) , the Family Services Assistant functions as a support position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units.

Permanency Case Management (Out of Home, In-Home and Adoptions)

• Observes client behavior and environment and identifies deterioration or improvement in the client's lifestyle as well as evidence of abuse, neglect, exploitation, or isolation; reports observations to the supervisor.
• Transports clients to and from a appointments related to their case plan.
• Processes referrals for clients to community agencies for services.
• Assists clients in completing applications for various community-based services.
• Works with Social Service and Family Services personnel to assist families in which children have been neglected, abused, or disabled.
• Assists in reunification cases by providing various in-home services.

Resource Development and Support

• Provides on-going physical care, emotional nurturing and daily supervision of abused, neglected, abandoned and medically fragile children, ages three days to eighteen years, in a treatment shelter home.
• Receives incoming children and inventory and inspects personal belongings.
• Performs initial assessment when admitting you to Child Haven in order to determine any risk to themselves or others.
• Prepares children for release from Child Haven.
• Conducts and records bed checks.
• Responds to emergency calls from other cottages on Child Haven.
• Intervenes when children are out of control, using authorized strategies and restraint techniques.

Child Receiving/Placement and Medical Case Management

• Maintains a caseload specific to children in need of respite placement.
• Calls foster parents to secure respite placements for foster children.
• Completes various case management documentation regarding child placements.
• Maintains tracking logs and databases to document placement attempts.
• Completes foster parent questionnaires regarding placement availability and needs.
• Transports children for routine pediatric medical services.
• May facilitate the process of obtaining medical Passport information for children ages infancy to 18 years of age.
• Obtains medical records and birth certificate information for clients.

Independent Living

• Interacts with youth, ages 14-20, who are in foster care, in order to guide them to independence.
• Maintains a caseload of assigned youth, keeping track of appointments and deadlines, meeting all required deadlines.
• Seeks community resources for youth in foster care and who are aging out of foster care.
• Works with the youth to complete the Youth Plan for Independent Living and update the plan every six months.
• Works with the youth and professionals to assist youth in creating the 90 day transitional living plan prior to aging out of foster care.
• Assists with the development and implementation of events in the community that support youth as they age out of foster care or to gain independent living skills.

In the Social Service Department The Family Services Assistant

• Conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status.
• Identifies available community resources.
• Provides basic life skills education to clients.
• Supports the Intensive Case Manager's rehabilitative interventions reducing cognitive and behavioral impairments.
• Prepares complete and accurate case notes; writes correspondence and other written materials.
• Explains agency and program rules, regulations and procedures; assists clients in completing required forms and in gathering necessary documentation.
• Maintains a caseload of assigned clients, keeping track of appointments, meetings, and all required deadlines; seeks community resources for clients.
• Confers with supervisors and other departmental professionals regarding cases and scheduling to coordinate activities; attends and participates in in-service training.
• Continues working with clients to help them maintain stable housing and self-sufficiency.

PHYSICAL DEMANDS

Strength and mobility to work in a typical home or office setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals; drives a motor vehicle for travel to client residences, appointments, and to run errands; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
  • Medical - Employer pays 90% of premium
    • Pharmacy Benefits (30, 90-day retail or mail order fills)
    • 24/7 Telephone Advice Nurse - no employee cost
    • Teledoc, Doctoroo, and Dispatch Health
• Retiree insurance - eligible after 5 years of service
• Dental
• Vision
• Life Insurance - Employer Paid
• AD&D - Employer Paid
• Long Term Disability - Employer Paid
• Generous Leave Accruals that include:
  • 13Paid Holidays includinga Floating Birthday Holiday
  • Paid Vacation Leave
  • Paid Sick Leave
  • Holiday Leave
• Other leave options
  • Catastrophic Leave
  • Parental Leave - Up to 90 days
• Wide Variety of Voluntary Benefits that include
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
  • Trustmark - Permanent Life Insurance benefits and long-term care.
  • Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
  • TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
  • Morgan Stanley - Deferred Compensation Plan
• Employee Assistance Program
• Onsite Fitness Center - $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 2/3/2026 5:01 PM Pacific

Salary:

$20.69 - $30.52 Hourly