Transportation Services and Parking Program Manager

Job Description:

Transportation Services and Parking Program Manager

Description

Position Description

Are you passionate about community engagement, smart city solutions, and making everyday systems work better for everyone? The Public Works Department is looking for a Transportation Services and Parking Program Manager to join our team! We’re looking for a collaborative and forward-thinking professional to help lead and strengthen the City’s parking system while building meaningful connections with the community.

In this role, you’ll oversee community engagement efforts, manage a variety of parking programs, and lead special projects that support the City’s parking operations citywide. You’ll serve as a key point of connection between the City, residents, businesses, and stakeholders-ensuring parking programs are clear, effective, and responsive to community needs.

Qualifications

Minimum Education*
Bachelor's degree in planning, public administration, engineering or directly related field

Minimum Experience*
5 years of planning, engineering and/or program management experience including 1 year prior at senior, lead and/or supervisory level

Licensing, Certifications and Other Requirements
Washington State Driver's License

*Equivalency: 1 year of experience = 1 year of education

Desirable Qualifications
A master's degree in transportation planning or 7+ years' experience working in municipal parking and/or transportation programs.

Knowledge & Skills

• Lead public outreach and community engagement related to parking programs and policy changes
  
• Build and maintain strong relationships with stakeholders, partners, and the public
  
• Manage and improve parking programs, including setting performance standards and tracking results
  
• Oversee staff, budgets, and financial planning to ensure responsible use of the Parking Enterprise Fund
  
• Lead special projects from concept to completion, including preparing procurement and contract documents
  
• Ensure parking strategies align with city policies, best practices, and long-term planning goals
  

Selection Process & Supplemental Information

A Commitment to Equity & Diversity

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.
The Community

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!

View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI
Apply
All interested individuals should apply online and attach a detailed resume that includes job experience, major responsibilities and accomplishments related to this position. Cover letter is optional.

Applicants who meet the minimum qualifications will have their responses to the supplemental questions scored. Applicants must receive a passing score to be placed on the eligible list for interview and hiring consideration. Applicants whose experience and training most closely reflect the needs of the department may be invited to participate in an interview.

Appointment is subject to passing a background check and a pre-employment medical exam and drug screen. This position is covered by a Labor Agreement between the City of Tacoma and the Local 17. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.
Compensation & Benefits
Pay Details:

Hourly Rate: $54.60 - $76.88

Annual Salary: $113,568.00 - $159,910.40
Employee Benefits | City of Tacoma

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 3/2/2026 5:00 PM Pacific

Salary:

$113,568.00 - $159,910.40 Annually