Claims Assistant

Job Description:

Claims Assistant

Description

The Job

The Department of Risk Management is recruiting for Claims Assistants who assist Workers' Compensation Adjusters and/or Liability Claims Representatives with routine aspects of complex cases. Duties include the following: obtaining and documenting disability status, return to work dates, work restrictions and follow-up appointment information; maintaining benefit payment cards; processing and cycle computer payments; and calculating benefit rates.

For more detailed information, please refer to the Claims Assista nt job description.

This excellent opportunity for career growth also offers a lucrative benefits package!

To review job-specific benefits, refer to: Benefits by Occupational Unit (BbOU) Summary - General Unit

Employee Benefits

County MOU - General Unit

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must meet one (1) of the following options:

Option 1:
Twelve (12) months offull-time equivalent experience performing routine clerical tasks in a workers' compensation or liability claims management environment. Duties must include performing basic arithmetical calculations, data entry, composing correspondence, providing information to the public, and preparing, maintaining, organizing, and processing claimant files and other paperwork.

-OR-

Option 2:

Six (6) months of full-time equivalent experience as a claims assistant or comparable classification performing related duties in a workers' compensation or liability claims management environment. Duties must include calculating benefits, preparing benefit notices, filing legal documents, processing billing, obtaining authorization, processing claim paperwork, and/or setting up claims.

Desired Qualifications

The ideal candidate will have extensive experience working in a public sector claims management environment, which included using Microsoft Office Suite (i.e, Word and Excel), computers, fax machines, and multi-line telephone systems. Completion of an Insurance Education Association (IEA) Workers' Compensation Claims Administration (WCCA) certificate or related coursework is desired.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the application and the supplemental questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Do not refer to a resume; it will not be reviewed.

Be sure to include in the work experience section of your application and the supplemental questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications.

Application Procedure:

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00PM, March, 13, 2026 .

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance, please click on the following link to review th e Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Please review the Veteran's Preference Policy for information and instructions to request Veteran's Preference points.

For more information, review the County Employment Process

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 3/13/2026 5:00 PM Pacific

Salary:

$45,281.60 - $62,171.20 Annually