Systems Support Supervisor

Job Description:

Systems Support Supervisor

Description

The Job

The Innovation and Technology Department (ITD) is accepting applications for Systems Support Supervisor who supervises a unit within the Enterprise Infrastructure Division. The Systems Support Supervisor develops staffing schedules, assigns projects and tasks to staff, provides mentoring and coaching to staff, reviews and evaluates work performance of staff, and provides recommendations to management.

The Systems Support Supervisor is responsible for overseeing staff who provide both business hours and after-hours on-call supportforWindows Server and Linux Server Operating Systems, as well as supporting software platforms/applications. This position ensures that on-prem and cloud-based workloads are efficient, secure, and scalable supporting enterprise level project requirements throughout the County. This position encompasses leadership responsibilities including strategic planning, assigning work, leading various complex projects supporting Countywide initiatives, and adherence to Project Management and Change Management processes and procedures.

For more detailed information, refer to the Systems Support Supervisor job description.

EXCELLENT BENEFITS!

To review the job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam.

Availability: May be required to work after hours or weekends.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

EXPERIENCE: Two (2) years full-time equivalent of professional experience, within the last five (5) years, leading systems management for the installation, operation, and maintenance of enterprise infrastructure systems in a large organization; serving as a project lead; and administering Microsoft or Linux Server Operating Systems including deployment, securing, troubleshooting, and decommissioning.

--AND--

EDUCATION: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Information Technology, Business Administration, or a closely related field. A list of coursework must be submitted with the application if applicant does not possess a bachelor's degree or higher in Information Technology or Business Administration.

Substitution : One (1) year of qualifying experience may substitute for the required education.

Desired Qualifications

The ideal candidate will have a Bachelor's degree in Information Technology, Business Administration, or a closely related field and have four (4) years of recent experience as described above plus familiarity with Cloud and On-Prem architecture and supporting enterprise applications.

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the deadline: 5:00 PM PST, FRIDAY, MARCH 13, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Supervisory Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 3/13/2026 5:00 PM Pacific

Salary:

$108,201.60 - $148,990.40 Annually